Contact us
Last updated 13 November 2026
BiteDirect is an online business, and the quickest way to reach us is by email.
Questions and help
Email support@bitedirect.co.uk for help with the site, or if you run a takeaway and would like to be on BiteDirect. If your question is about an order, please tell us which takeaway it was and the order number.
A problem with an order
Please ring the takeaway first. Its phone number is on its page and on your order page. The takeaway made your food and is responsible for it.
Your personal information
To see, correct or delete your information, or for any question about it, email privacy@bitedirect.co.uk, or read our Privacy notice.
Our company
BITEDIRECT LTD. Registered in England and Wales, company number 17575909.
Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. This is the address for official post. We are an online business and cannot receive visitors there.